return policy

We want you to love what you ordered — but if something isn’t right, we’re here to help.

1. Return Window

You may request a return within 30 days from the date of booking (order date).

2. Eligibility Criteria

To be eligible for a return:

• The item must be unused, in its original condition, and in original packaging.

• Proof of purchase (order ID or confirmation email) is required.

• Return requests must be made within 30 days from the date of order.

3. Return Process

To initiate a return, simply contact our support team with your order details. We will guide you through the return steps.

Please note: Return shipping costs (if any) may be the responsibility of the customer unless the item was defective or wrong.

4. Refunds

Once your return is received and inspected, your refund will be processed. Refunds are issued to your original payment method.

5. Non-Returnable Items

Certain types of products cannot be returned, such as:

• Used or damaged items

• Items marked as “final sale”